Shipping/Delivery Policy
Shipping Rates and Times
- We currently offer shipping within Malaysia and Singapore.
- Shipping rates are calculated based on the weight of your order and the destination.
- Estimated delivery times are provided during the checkout process. Please note that these are approximate and may vary.
Order Processing Time
- Orders are typically processed within 2 business days from the date of purchase.
- Processing times may be longer during peak seasons or promotional periods.
Shipment Confirmation and Tracking
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on our website or through the courier’s website.
Delivery Address
- Please ensure that your delivery address is accurate and complete to avoid delays.
- We are not responsible for packages delivered to incorrect addresses provided by the customer.
Delivery Attempts
- The courier will make reasonable attempts to deliver your package. If unsuccessful, they may leave a notification for you to rearrange delivery or pick up your package.
Shipping Restrictions
- We currently only offer shipping within Malaysia and Singapore. We do not offer international shipping.
Shipping Insurance
- Shipping insurance is available for an additional fee. If you are interested, please contact our customer support at info@lavashak.my.
Damaged or Lost Items
- In the rare event that your package is lost or damaged during transit, please contact our customer support immediately.
Customs and Duties
- Customers are responsible for any customs duties or taxes associated with their order.
Contact Us
If you have any questions or concerns about our Shipping/Delivery Policy, please contact us at info@lavashak.my.
Changes to This Policy
We reserve the right to update or modify our Shipping/Delivery Policy at any time without prior notice. Please review this page periodically for any changes.
Thank you for choosing Lavashak Malaysia Official Store!
