Frequently Asked Questions

1. What is Lavashak?

Lavashak is a traditional Persian snack made from dried fruits. It encapsulates the essence of Iranian hospitality and warmth, offering a unique and delightful taste experience.

2. Are your products authentic?

Absolutely! We take pride in sourcing the finest ingredients to ensure the authenticity and quality of our Lavashak and other Iranian products.

3. How can I place an order?

Placing an order is easy! Simply browse our online store at https://lavashak.my, select the items you want, and proceed to checkout. Follow the prompts to provide your shipping details and payment information.

4. What payment methods do you accept?

We accept a variety of payment methods, including credit cards and other secure payment options. You can find the complete list during the checkout process.

5. Can I modify or cancel my order after placing it?

Once an order is placed, it enters our processing system quickly to ensure prompt shipping. Therefore, modifications or cancellations may not be possible. Please contact our customer support at info@lavashak.my for assistance.

6. How do I track my order?

After your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on our website or the courier’s site.

7. What is your return policy?

Please refer to our Return & Refund Policy for detailed information on our return process, eligibility, and conditions.

8. Do you ship internationally?

At the moment, we primarily ship within Malaysia. For international orders, please contact our customer support to discuss shipping options.

9. How can I contact customer support?

You can reach our customer support team by emailing us at info@lavashak.my or by using our WhatsApp number: +60 11-5408 8236.

10. Do you have a physical store?

Yes, we do! Visit our physical store at: MidEast Food & Beverage Sdn Bhd G32, Jalan SP 5/4, Taman Serdang Perdana, 43300 Seri Kembangan, Selangor

11. How can I connect with you on social media?

Follow us on TikTok, Shopee, and Lazada for updates, promotions, and more. Connect with us on Facebook, Instagram, and Twitter as well!

If you have any other questions or concerns, feel free to contact us. Thank you for choosing Lavashak Malaysia Official Store!